Informational boxes
Check-in All commuters are required to bring valid identification (personal identity card or passport) along with the airline ticket and baggage to check-in. Once the registration has been finished and the hold luggage accepted, a boarding pass will be issued. The service is available every day of the week from 06:00 am to 06:10 pm. On the boarding pass, travelers can find the boarding time, gate number, and the seat assigned on the aircraft. Commuters are advised to make sure to keep this safe as it will be required at security control as well as at the boarding point. It is anyway recommended to double-check the gate number and boarding time on the screens available throughout the terminal building as these may change due to unforeseen circumstances. Lugano Airport represents one of the few airports in the world, allowing a check-in service up to 20 minutes before departure. However, in case of a large group or requiring special assistance, it
Travel Documents It is the traveler’s responsibility to make sure that they have all the required documents, like entry visas, for the country they are visiting. For receiving further information, it is suggested that passengers seek advice with their own country’s Foreign Office Bureau.
Terminal The airport includes a single passenger terminal building with an airline ticket and check-in counters, airport security checkpoints, and customs facilities. There is an airside departure lounge that contains a duty-free shop, bar, and snack bar. Boarding of aircraft is usually on foot across the apron, although sometimes buses are used when the plane is not parked directly next to the terminal building. An adjacent building to the terminal includes the ground side restaurant and flying club, with outdoor seating available under an awning between the two buildings. Other ground side catering, as well as the shopping outlets, are conveniently situated around an adjacent open courtyard.
Lugano Airport represents a regional facility situated 4 kilometers (2.5 miles) west of the Swiss city of Lugano, approximately 80 kilometers north of Milan, in the municipalities of Agno, Bioggio, and Muzzano. The property lies closer to the village of Agno than to Lugano itself. Due to that reason, the airport is frequently referred to as Lugano-Agno. The property can be reached at the address: Via Aeroporto, 6982 Agno, Switzerland.
Public Transport Passengers can easily reach Lugano Airport by train, thanks to the Lugano-Ponte Tresa Train Service (FLP), starting from directly opposite the main Railway Station in Lugano. From the stop at Agno, commuters can reach the airport in 10 minutes’ walk. The service is accessible every day. For receiving further information on the timetable and costs, customers can visit the FLP website provided below. Website: www.flpsa.ch Hours: Monday - Friday: every 15 minutes from 06:25 am to 08:10 pm; Sunday and Bank holidays: every 30 minutes.
Information Counter An Information Counter is conveniently available at the Lugano Airport, which is operated by Lugano Tourism. Location: unknown. Hours: 10:00AM – 2:00PM and 4:00PM – 7:00PM. Taxi The Taxis Authorized by the facility management provides passengers with a regular transport service seven days a week, from 07:30 am to 09:30 pm. For booking a service, travelers can reach the agency by the contact information indicated below: Tel: +41 91 605 25 10 Fax: +41 91 605 32 73 E-mail: [email protected] Shuttle Bus Lugano Airport provides passengers with an efficient shuttle bus service operated by Shuttle Bus Sagl. The service guarantees regular transport between the facility and the city center of Lugano in connection with departures and arrivals between 08:00 am and 06:30 pm (10:00 am – 06:30 pm on Sunday). The service is always accessible on arrival; meanwhile, for departure, it is required to book in ad
At Lugano Airport, there is a wide range of car rental companies with convenient parking places, available only 100 meters from the Terminal entrance. Sixt For passengers’ convenience, Sixt car rental in Agno-Lugano provides a meet and greet service. Whether someone requires a nice city vehicle or a rugged SUV, Sixt is ready to offer a wide range of car rental options at Agno-Lugano for different kinds of budgets, including drivers under 25. The recommended rent a car deals offer great value for money of travelers. Lugano Airport CH – 6982 Agno Contact information: Phone: +41 91 600 12 00 / 0848 88 44 44 Fax: +41 91 600 12 02 Website: www.sixt.ch Operating hours: Monday - Friday: 08:00 am – 10:00 pm; Saturday: 08:00 am – 20:30 pm; Sunday: 09:00 am – 12:00 pm/ 03:00 pm – 07:00 pm;
Lugano Airport guarantees access to air transport, without additional costs or discriminations, to all reduced mobility customers (PRM). For ensuring efficient and quick assistance to PRMs, the airline has to receive a special assistance request at the time of booking or the latest 48 hours before the departure. When arriving at the Lugano Airport, travelers should contact the check-in personal or call the number +41 91 610 10 82 for assistance. Conference Rooms At the Lugano airport as well as immediately nearby, there are different options to satisfy meetings and conference needs of passengers. Aeroclub Lugano Aeroclub Lugano is located right opposite the main terminal entrance and with a view on the tarmac. The meeting room is available to accommodate up to 30 people. For further information commuters can contact: E-mail: [email protected] Website: www.aeroclublugano.ch World Trade Center Lugano Within 5 minutes’ walking distance
Getting to the airport by car Passengers can easily reach Lugano Airport from Milan in approximately 40 minutes with the highway A2 Milan-Basel. By taking the exit Lugano Nord and following the road to Ponte Tresa-Agno. The airport is 70 kilometers from Milan, 30 kilometers from Locarno and Como and 20 kilometers from Bellinzona. Parking The comfort of the easily accessible parking at only 100 meters from the entrance from the terminal, together with the convenience of the check-in opens up to 20 min before departure, ensures a quick and pleasant travel experience. Long-term parking There is a long term parking area available at Lugano Airport. Commuters are advised to note that there also two spaces included for electric vehicles (recharging devices available). Payment options are credit card and cash. However, at the moment, pre-booking is not available online. Thanks to the intercom system available at the exit and the cash points, commuters
Shops & Duty-Free Lugano Airport provides passengers with a wide range of different shopping solutions for both visitors and travelers. The duty-Free shop is conveniently available in the departures area and can be reached by the contact information indicated below. Tel: +41 91 604 69 27 E-mail: [email protected] Website: www.luxurytravelshop.ch Opening hours of the area vary and are in connection with departures.