Saskatoon John G. Diefenbaker International Airport Airport Services

Play Areas

Working with Child-Friendly Saskatoon, children provided their feedback on what they wanted to see at Saskatoon Airport, and the facility rook the requests into consideration. A toddler focused aviation play center is conveniently located pre-security, and three play areas can be found post-security on the second floor. The kids’ area is near gate four and includes a ‘push to play’ interactive projector that will help the use of any of the energy that passengers (or their kids) need to get rid of before a long flight.

Ambassador Program

In a city where volunteerism runs rampant, the Airport Ambassadors represent the best-of-the-best. Always armed with a friendly smile, representatives can answer travelers’ questions, help them find where they need to be, and offer assistance.

Baggage Delivery

Round bags, large bags, square bags, and oversized bags. The services have them all, even lost bags.

For domestic flights, three baggage belts are available in the arrivals area where passengers can find their belongings. International travelers can find their bags on the baggage belts in the customs areas.

For all lost luggage, customers should contact their airline representatives.

Information Counter

The Airport information counter is located smack-dab in the middle of the pre-security terminal with agents that are happy to help from 04:00 am – 01:00 am. The information desk provides commuters with airport information and support. Visitors who are looking for info on what to do or where to go in the area, can find an Airport Ambassador or visit the Saskatoon Shines both conveniently available in the arrivals area.

Lost & Found

If passengers dropped an item, the airport might have it. When an item is found around or in the terminal and turned into the information booth, passengers can claim it by contacting us at 306.975.8900 or [email protected]. If an item is not claimed during 30 days, it will either be destroyed or be donated to a local charity.

For lost luggage or items dropped on-board an aircraft, travelers should contact their airline directly.

Currency exchange and banking

The International Currency Exchange (ICE) is conveniently located inside the terminal, before the security checkpoint near the Information Booth.

Saskatoon Airport includes two ATM’s on-site. One can be found pre-security next to the information booth in the middle of the terminal. And one located after the security between gates five and six.


Complimentary WI-FI is offered by Saskatoon John G. Diefenbaker International Airport, by providing a Shaw Wi-Fi hotspot. Commuters are welcome to log onto the internet at high-speed from anywhere at the facility – free of charge.