Norwich Airport Airport Services

Customer Services

There is a customer service kiosk inside the main concourse of the terminal and also an information desk located in the main hall, where passengers can make inquiries about services at the Airport or for help.

Currency exchange

The ICE Foreign Exchange is situated in the registration corridor on the left half of the structure as you enter the air terminal. Cooking for all explorers, from holidaymakers requiring money to universal business voyagers. ICE offers a broad scope of items/administrations, including:

  • A full scope of remote monetary forms
  • Portable Top-Up Cards
  • Western Union cash move offices
  • Euro and US Dollar money machine allocator (Airside zone)
  • To pre-request your money for assortment and advantage from a superior rate, it would be ideal if you call ICE Norwich on 01603 413 082.

Cash Machines

There are ATM Cash Machines located at the check-in concourse and the flight lounge area.

There is also free WiFi access in the NWI Airport terminal.

Executive lounge

Relax during your journey with the Norwich Airport Executive Lounge, which offers visitors a calm and relaxed environment with views over the landing strip. Visitors can appreciate an assortment of seating alternatives, complimentary papers, magazines, WiFi, and light bites fitting to the hour of the day alongside boundless tea, espresso, and soda pops just as wines and spirits, and a mess more.


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