Luxembourg Airport Transfers
Taxi
Passengers will find plenty of taxis at the front of the terminal, available to escort them to the desired destination.
Approved taxis
Any taxi officially supported in the country are required to have the following identification marks:
- a light panel with the inscription "Taxi";
- a taxi-zone plate;
- a blackboard;
- a tariff display;
- for the driver: a driver card.
Taking a taxi on a reserved space
Taxi ranks are marked with a sign indicating the area of geographic validity.
Since 2016, the client is no longer obliged to take the first taxi in the queue, but the principle of leading the queue remains in force for the parking of taxis.
Hailing a taxi
It is possible at any time to signal a free taxi driver on the way as long as passengers are at least 50 meters from a taxi stand. Its illuminated light panel can identify a free taxi on the roof.
On-demand
It is possible to make a reservation for a taxi by calling a taxi operator who manages a fleet of cars and organizes customer care based on the availability of its drivers.
In some situations, it is recommended to order a taxi in advance. For instance, in the event of displacement:
- in groups of more than four people;
- with young children;
- with large-scale packages;
- with an animal.
Taxi Routes
Each taxi driver is obligated to drive commuters to their destination by the shortest route. However, passengers have the option of indicating a path of their choice to which he must comply. In case the driver is asked to take away other than the shortest, he will ask the passenger to sign a document granting him the right to do this. Signing the document is essential to document the deviation from the legal principle provided in the event of a complaint.
If commuters believe that the driver has not taken the shortest route, they should clarify this with him or the operator first. If travelers cannot resolve the problem satisfactorily, they can send a complaint through the complaint form or call the number (+352) 247-74444.
In Luxembourg, taxi drivers are prohibited from smoking as soon as they have taken care of one or more customers. This obligation also applies to the passenger.
Failure to comply with this obligation is liable to a warning taxed at 24 euros.
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Terminal A Built-in 1975, the building represented the only terminal of the facility for 30 years, until terminal B opened in 2004. The building was getting overcrowded, especially during the summer period, and only included two or three shops. The terminal started to be demolished at the end of 2011 and was finished by March 2012. This measure was aimed to make way for a footbridge connecting terminal B to the new terminal A. Establishment of the new Terminal A began in 2005 and was inaugurated in May 2008. Terminal B Terminal B opened in 2004. The building is unique as it only contains gates and no arrivals hall or check-in counters. It was constructed for small planes with a maximum capacity of 50 people. The terminal can handle up to 600,000 commuters a year. The facility reopened in 2017 after some arrangements to handle aircraft with a capacity of up to 80 travelers. Luxair's Q400 fleet mostly uses it.
Public Transport Bus 16 operates every 10 to 15 minutes between the airport, the city center for the same rate. Bus 117 runs from the facility to Luxembourg City and also to Trier, across the border in Germany, with three departures in the afternoon on weekdays (trip time: 15 minutes; fare: €4). Ticket machines are conveniently available in Arrivals. For receiving further information, passengers can contact the agency on the numbers indicated below: Mobiliteitszentral- tel: 2465 2465; Luxembourg City Municipality - tel: 4796 2975;
Lost & Found On rare occasions, personal items or hand luggage can be forgotten about or misplaced. A "Lost & Found counter" is conveniently situated after the security checkpoint in the baggage claim. If passengers happen to lose anything on the airplane, the dedicated staff will do everything they can to help them. Commuters can contact the Lost & Found counter from 08:00 am to 10:00 am and from 03:00 pm - 05:00 pm on +352 2456 5003 or send an email to [email protected] . For items left inside the terminal, the police represent the relevant authority to contact. Passengers with reduced mobility If commuters require any special assistance, Luxembourg Airport is more than happy to help. Travelers should kindly follow the steps below to avail themselves of Luxembourg Airport's assistance: Passengers can request their tour operator or travel agent at least 48 hours before the scheduled departure. The airline wi