Kirkwall Airport Departures
Arrival time
All passengers for domestic flights are recommended to be at the Kirkwall Airport at least two hours before their scheduled departure flight time. Passengers should allow enough time for a car park, baggage pack, check-in times, security procedures, and be on time for boarding when the airline gate opens.
Check-in online
Passengers who are flying through Kirkwall Airport can check-in online. Those passengers who check-in online do not need to check-in at the KOI airport check-in counter. Passengers who hold luggage should bring it to the check-in desks, as passengers without baggage, and they will directly proceed to the security checkpoint. Kirkwall Airport kindly reminds its passengers to bring all necessary documentation, such as a valid ID, passport, and relevant paperwork at the security checkpoint, to check baggage and get a boarding pass and baggage tag.
Besides, the KOI passengers who prefer online check-in, have to ensure that they arrive at the Departure Gate on time, at the published boarding time. Accordingly, passengers have to arrive at the airport no later than one hour before the scheduled time. Online checked-in passengers are subject to the same security measures and baggage restrictions as all the other KOI passengers.
Check-in at the KOI Airport
On arrival at the airport for departure, KOI passengers are recommended to check their flight information from the display screens, which are located throughout the terminal, to get the latest news. The airline check-in counters are located on the right side right on entering the main door of the terminal building. At the check-in counter, airport staff usually request passengers to present flight tickets and essential documentation, such as passports, photographic IDs that will be checked, to issue the boarding pass. Besides, passengers' baggage will be weighed, then labeled, and a boarding card will be finally issued. Moreover, passengers can be asked for some security questions during the check-in procedures. Hence, passengers should be ready to answer with ease and confidence.
Loganair check-in counter at Kirkwall airport opens one hour before the departure time is scheduled, and closes half an hour before the departure. Kirkwall airport recommends all its passengers to allow themselves a minimum of one hour for airline check-in and security processes. Furthermore, Kirkwall airport cannot take responsibility for any passenger who misses their flight due to the reason that they do not allow adequate time for all the procedures that are important to pass.
Airport Security Procedures
At all, Highlands and Islands Airports, including Kirkwall Airport security is managed by the Airport Management Services Ltd, shortly referred to as AMSL. All hand baggage and carry-on items will need to be screened for X-ray, and passengers at the security checkpoint areas will be asked to pass and undergo a security archway. Generally, passengers can be requested by the KOI security staff to remove the coat, jacket, belts, and sometimes even shoes. Besides, security measures include checking the items such as electronic devices, including laptops, mobile phones, etc. that must be placed on a separate tray for screening. Also, passengers are asked to put out hairdryer (if any), metal-made belongings, liquid packages, and placed separately as well.
Assistance for passengers with limited mobility
As pushchairs, wheelchairs, and walking aids have to be X-ray screened as well. Passengers will be asked to be patient while these extra security measures take place, to co-operate with airport security staff, and follow their instructions.
Passengers who need special assistance during the security procedures at Kirkwall airport should contact their travel agent or airline to request for help. Kirkwall airport tries to ensure the safety of its passengers and make the transit of persons with limited mobility as comfortable as possible. Hence, those passengers will be carried out by hand to check or by using handheld detectors. Passengers can also require a private search area that is situated away from the main area, where they will be checked.
Baggage Rules
The Department for Transport at Kirkwall Airport has set the maximum size for an item that can be kept in a hand suitcase. The size restriction for the carry-on bag at KOI airport is 56 cm x 45 cm x 25 cm; The size includes handles, wheels, and other external pockets. Besides, the airport security rules, some airlines can have their own rules too. For instance, some airlines only allow small bags, and some allow additional bags for a laptop. Passengers are recommended that they check with their airline to avoid any unpredictable problems.
Security restrictions also impact liquids, gels, aerosols, or pastes through security checkpoints. Passengers may take some liquids on board and keep them in their hand luggage, but to be allowed on board, they must meet the following restrictions:
- The liquid should be kept in a container with a maximum volume of 100 ml.
- All liquid containers can fit into a transparent, or re-sealable 1-liter plastic bag.
- The plastic bag must be presented separately for X-ray screening.
- Liquid medicines, also baby milk, and related products, which are thought to be adequate for the flight, can still be taken on board.
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Kirkwall Airport is located within 2.5 nm (4.6 km; and 2.9 mi) at the southeast side of Kirkwall. The precise postal address of the Kirkwall Airport is the following: Kirkwall Airport, KOI, Kirkwall, Orkney, KW15 1TH. The airport contact information: Telephone number: 01856 886 210. Fax number: 01856 886 216. The Information counter at KOI airport is available during the opening hours. Passengers for further information regarding airport flights, services, parking, etc. can contact either telephone number on 01856 886 210 or by fax number on 01856 886 211.
Bus Service At Kirkwall Airport, passengers can use public transportation to get to and from the airport location. Stagecoach operates the bus service at KOI airport. KOI public bus meets passengers in the early morning and also for late evening flights, accompanied by the airport's shuttle service throughout the day. Airport bus service times are subject to change. Besides, buses are available from the company of Stagecoach by calling on 01856 878 014 or right from the KOI airport Information Counter by calling on 01856 886 210. Since the bus schedule is not fixed, passengers are kindly recommended to check with the bus service company and get the most precise information regarding ticket availability, schedule, prices, and routes.
Debs Cafe Kirkwall Airport offers a small Debs Cafe which serves light bird, snacks, coffee, and cakes. Debs Cafe is open and available during the following operating hours: Monday from 8 AM to 10 PM Tuesday from 8 AM to 10 PM Wednesday from 8 AM to 10 PM Thursday from 8 AM to 10 PM Friday from 8 AM to 10 PM Saturday from 8 AM to 10 PM Sunday from 8 AM to 10 PM.