Cardiff Airport Airport Services

Lost property

Any lost items found should not be moved and should be brought to the attention of a representative of security staff or the Customer Services Agents.

Passengers who enquire about lost belongings should call the airport’s switchboard on +441446 711111 and select the ‘lost property.’ Lost property, which has been located at the airport, is available for collection from 06:00 pm - 08:00 pm all year round.

If a property has been left on an aircraft, passengers should contact the relevant airline, handling agent, or tour operator.

Smoking

Cardiff Airport runs a no smoking policy inside any building.

Designated smoking areas are conveniently located outside the terminal and airside in the departure lounge, next to the second gate. Both are available for all departing flights.

Passengers should note that the smoking of electronic cigarettes is also not allowed inside the terminal building.

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